October 2026 AbbVie ID Account sign-in update
At AbbVie, protecting your account and personal information is a top priority. Starting 6 October 2026, we are introducing an enhanced sign-in experience with improved security and expanded verification options to help keep your AbbVie ID Account secure.
Select your system from the options below to learn more about the upcoming changes and what they mean for your AbbVie ID experience.
Abbvie ID October 2026 Update
IMPORTANT !!! If you previously signed in with Google or LinkedIn, use your associated email address as your username going forward.
Please note: There are two steps to this update
Step 1: Set your password
Step 2: Set additional verification methods
Step 1: Set your password
Ready to set your new password?
To set your new password, access your portal using the buttons at the top of this page.
Step 2: Setup additional security method
To help keep your AbbVie ID secure and provide alternative ways to verify your identity, you can set up additional sign-in methods. Select an option below to view the relevant setup guide or video.
Available options:
Ready to set up an alternative verification method?
Sign in to https://myid.abbvie.com/enduser/settings using your AbbVie ID credentials.
- Select Manage security methods.
- Choose one of the available alternative verification methods and follow the prompts to complete setup.
NEED HELP?
Abbvie ID October 2026 Update
IMPORTANT !!! If you previously signed in with Google or LinkedIn, use your associated email address as your username going forward.
Please note: There are two steps to this update
Step 1: Set your password
Step 2: Set additional verification methods
Step 1: Set your password
To set your new password, select Sign in with AbbVie ID.
Step 2: Setup additional security method
To help keep your AbbVie ID secure and provide alternative ways to verify your identity, you can set up additional sign-in methods. Select an option below to view the relevant setup guide or video.
Available options:
Ready to set up an alternative verification method?
Sign in to https://myid.abbvie.com/enduser/settings using your AbbVie ID credentials.
- Select Manage security methods.
- Choose one of the available alternative verification methods and follow the prompts to complete setup.
NEED HELP?
Frequently asked questions about your AbbVie ID account
Signing In
A "Forgot Password" link is available on the AbbVie ID Sign In page.
Click on the link to initiate the process to set a new password.
Your username is the email address you used when you registered for AbbVie ID.
If you still need assistance, submit a request for support, contact AbbVie on 1800 252 224 or supportanz@abbvie.com.
In October 2026, changes to the AbbVie ID login system meant that signing in via Google or LinkedIn is no longer available.
There’s no need to create a new account—your existing account is still active. Simply use the same email address you previously used and set a password via the “Forgot password” option to continue accessing your account.
The link has expired, and you need to request a new link. Use the "Forgot Password" link which is on the AbbVie ID Sign Page and an email will be sent with a new Set your Password link.
If you still need assistance, submit a request for support, contact AbbVie on 1800 252 224 or supportanz@abbvie.com.
If you are an AbbVie employee, click Internal Employee Login on the AbbVie ID Sign in page and sign in with your AbbVie email address and password.
You do not need to create or register for an AbbVie ID account.
Verification codes
For security reasons, you may be asked to complete a second verification step when accessing certain systems.
This helps protect sensetive information. A verification code will usually be sent to your email, but you can shoose other methods, if preferred.
For guidance on setting up alternative verification options, check out the AbbVie ID Resources area.
To setup an alternative second verification you need to sign into https://myid.abbvie.com/enduser/settings with you AbbVie ID credentials. This signs you into the MyID Account Settings page.
- Select Manage security methods.
- Choose one of the available alternative verification methods and complete the verification process by following the prompts.
Check out the AbbVie ID Resources area for more detailed instructions or videos.
Yes. Although the setup screen displays a Google Authenticator option, you are not limited to the Google Authenticator app. Select Google Authenticator during setup, then use your preferred compatible authenticator app to generate the verification codes required for sign-in.
AbbVie ID supports several authenticator apps, including Microsoft Authenticator, Authy, Duo Mobile, and 2FAS Authenticator.
Check out the AbbVie ID Resources area for more detailed instructions or videos.
Account help
AbbVie has many different customer facing websites, which all have their own Sign In credentials. With AbbVie ID we are looking to give our customers a single set of credentials which can be used on the different websites to make things a little easier.
Yes, username changes can be arranged through support. To request a change, email supportanz@abbvie.com or contact AbbVie on 1800 252 224 for assistance.
Please reach out to your AbbVie Sales Representative, submit a request for support or contact AbbVie on 1800 252 224 or supportanz@abbvie.com.
Registration
You can check your AHPRA registration details at: www.ahpra.gov.au
Please note AbbVie ID registration is intended for Australian Healthcare Professionals only.
Please check your SPAM or junk folder for an email with the subject line "Welcome to AbbVie ID". If you cannot find the email, use the "Forgot Password" link which is on the AbbVie ID Sign In page.
If you still need assistance, submit a request for support, contact AbbVie on 1800 252 224 or supportanz@abbvie.com.
Privacy
View AbbVie's Privacy Policy Notice to learn more about how AbbVie may use your personal data.
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Request Support for issue with AbbVie ID
AU-ABBV-220097. September 2026.